Private Beta Privacy Notice
Privacy should travel with you.
Effective October 10, 2026; recovery information updated October 16, 2026. This notice describes how the VAYNOM Cartagena private beta handles information. The product and this notice may evolve as the beta changes.
Shared VAYNOM ID and connection requests
Public profile sharing is off by default. If you enable it, anyone with your QR code or profile link can see your chosen public name, avatar and VAYNOM ID. Links can be forwarded; your phone, email, bio, home city, private trip, card references and safety data are excluded. Turning sharing off or choosing a private profile makes the public page unavailable, but cannot recall screenshots or copies. QR codes are generated on your device. Copy uses your device clipboard; Share opens your device's share sheet, where you choose the destination. New direct ID connections wait for recipient acceptance before a conversation is created. Requests expire after seven days. Existing conversations are preserved; use messaging block/report controls when needed.
Optional recovery card references
You may save up to five issuer names, last four card digits and issuer homepage links in your signed-in profile. These are stored in the private account database, separate from traveler discovery and public guidance, and are not sent to Ask VAYNOM. VAYNOM does not verify user-supplied issuer links. Full card numbers, security codes, PINs, expiry dates and document images are not accepted here. You can remove references from your active profile; earlier copies may remain in existing operational backups under retention procedures. This feature is not an encrypted document vault and requires internet access and sign-in. Recovery checklist checkmarks stay only in page memory and reset when you leave or reload.
Information VAYNOM uses
During the private beta, VAYNOM may use account identity information from Google sign-in, your traveler profile, trip dates and plans, itinerary items, messages, Circles and MeetSafe activity, Guardian and recovery state, service or Concierge requests, incident and safety reports, and privacy-bounded product analytics. Precise location is used only when you explicitly start an expiring location share.
How the information is used
VAYNOM uses this information to operate and secure the beta, personalize trip context, provide destination guidance, support safety workflows, connect invited travelers, coordinate requested services, investigate private safety reports, and understand whether the product is useful enough to improve.
Location and safety data
Precise location sharing is permission-driven, conversation-scoped, revocable by the sharer, and limited to 15-minute, 1-hour, or 4-hour windows. Guardian, MeetSafe, incident, audit, and safety records may be kept separately from disappearing chat because they support safety, integrity, and review workflows.
Sharing with others
VAYNOM does not make your exact location or private safety records public. Information may be shared with the specific travelers you choose to connect with, a trusted contact when you create a Guardian status link, and a reviewed local partner when you request a service that requires fulfillment. Infrastructure and authentication providers process limited information needed to run the service.
Optional map-address suggestions
The Cartagena beta may offer optional Google Places address suggestions in the future. This integration is disabled until configured and approved. If enabled, address search terms entered into the live search field and place selections are sent to Google for autocomplete and map matching. A Google match does not verify a driver's pickup entrance, private meeting point, venue access or service availability. You may use manual addresses and offline Cartagena suggestions instead.
Messages and retention
Some conversations support Off, 24-hour, or 7-day disappearing-message settings for new messages. Expiring location shares are stored separately from message history. Safety reports, audit records, booking records, and other operational records may be retained longer when needed to operate the beta, protect users, or preserve accountability.
Your choices
You control profile visibility, traveler discovery settings, location sharing, trusted-contact links, and whether to submit certain reports or service requests. During private beta, questions about your account or requests concerning your data can be raised through VAYNOM Help or Concierge. VAYNOM may need to verify the requester before acting on an account-level request.
Important beta note
VAYNOM is not an emergency dispatch service. If you are in immediate danger, contact local emergency services first. Safety features are designed to add support and context, not guarantee safety or a particular outcome.
If optional Google address search is enabled, Google processes address searches under its Privacy Policy and Google Maps terms. Offline suggestions and manual address entry remain available.